Communications with the operational teams are critical to manage and ensure the availability of utility infrastructure, including during crisis (storm, flood, technical problem …). Operational teams are usually found on a vast territory and use different means of communication according to the teams and regions.

PRESCOM unified critical communications solutions meet these challenges. Our solutions are recognized for their audio quality, reliability and customization and equip Operational Control Centres of Infrastructure Operators. Our solutions facilitate collaboration between operational teams, maintenance teams and organizations with which it is necessary to coordinate during incidents.

With our solutions, all communications are operated from a single and secure application regardless of the means of communication (Analogue Radio, DMR, TETRA, TETRAPOL, telephone, satellite, LTE MCPTT …). The application features a function of instant replay and legal recorder.

Our solutions interface with third party Computer Aided Dispatch systems (CAD) and centralized technical management system. They also include geolocation modules and capability to view video streams for optimum efficiency.

The proposed solutions are scalable and sustainable. They can already integrate the next generation of professional communication solutions based on LTE MCPTT.

Solutions used for Infrastructure Operators:

  • Integrated Communications Systems
  • Operators stations – Dispatchers
    • Omni Dispatch
    • Air Dispatch
  • Dispatch Consoles
    • Nano Touch
    • Micro Touch
    • Ester Touch
  • Radio IP Gateways
  • Recorder
    • Recorder PRO
  • Video communications
    • InstantView